FAQ NFTLott

Contact us if your question is not answered here.

I didn't make a profit from this lottery, can I get a refund?

No, we do not guarantee profits when you participate in the lottery. Before participating, please read the rules and regulations carefully

I bought the wrong ticket, can I get a refund?

No, lottery tickets are non-refundable once purchased, so be careful about this!

I had a 99.99% chance of winning and still lost, is this cheating?

No, Understand probability, even if there is a 99% chance of winning you still have a 1% chance of losing! Want to understand how our lottery works? Click here.

The lottery clock has ended, can I participate?

No, When the clock ends, the lottery will move to the winner drawing phase. Therefore, we strongly advise you not to wait until the last minute to buy your tickets.

Does it cost me anything to be a winner?

No, any ticket purchaser only has to pay the exact amount listed for each lottery draw, and you will receive a prize if you are the winner and do not have to pay any additional fees.

How do I claim my prize as a winner?

If you are the winner, a notification will be sent to your account. And you just need to click claim and the NFT reward will be transferred to your wallet. Or if the lottery creator presses the button to receive money from the lottery, you will also receive the reward at the same time without any additional operations. .